Over 10 years we help companies reach their financial and branding goals. Maxbizz is a values-driven consulting agency dedicated.

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+1-800-456-478-23

411 University St, Seattle

maxbizz@mail.com

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Service Process and Terms Policy

Service Process and Terms Policy

This policy applies to all services provided by the Company, including shared workspaces, serviced offices, company secretarial, accounting, auditing and other support services. By using the Company's website and making a payment, you agree to all the terms and conditions set out below.

I. Service Delivery Policy
1. Service Confirmation

After submitting your service application and completing payment on the website, the Company will contact you within 3 business days to confirm the selected service content, start date, and required information. Service will commence upon receipt of all required information.

2. Service delivery methods

The delivery method and schedule will be arranged according to the nature of the service. Please refer to each service application form and its terms for details.

3. Changes and Extensions

If you require changes to your application or wish to postpone your application, please notify us in writing at least three business days in advance. If you have already started processing your application, any changes will incur an administration fee of HK$500.

II. Refund and Cancellation Policy
1. General Principles

All service fees are non-refundable once payment is confirmed.

Special cases will be reviewed on a case-by-case basis and an administration fee of 10% of the total transaction amount or HK$100 (whichever is higher) will be deducted.

2. Non-refundable situations

Refund applications will not be accepted in the following circumstances:
– The customer cancels the service due to personal or business strategy changes, budget adjustments, or other reasons;
– The customer fails to provide information in a timely manner or is uncooperative, resulting in service delays or non-delivery;
– The service has already been initiated, partially or fully provided (e.g., address service, office usage, or document processing has begun);
– Once a preferential price, discount plan, or customized plan is used, no refunds will be given.

3. Changes and Extensions

Eligible applicants must submit a Refund Request Form and provide relevant supporting documentation (such as payment receipts, email records, etc.). Refunds will be reviewed within 7 business days and processed within 1 month.

The refund amount, after deducting an administrative fee, will be sent via email notification and electronic check. Cash refunds are not accepted.

III. Electronic Communications Terms

Electronic Notices: Customers agree that communications with the Company may be conducted electronically. The Company will send bills, invoices, transaction notifications, and other service-related communications to customers via email or website announcements. Such electronic notifications shall have the same force and effect as paper copies.

Contact Information: Customers should provide correct email and mobile phone numbers and regularly check their inboxes and website announcements to receive important communications from the Company. The Company assumes no responsibility for any failure by customers to receive or read any electronic notifications. Electronic notifications are deemed delivered upon delivery, and customers may not refuse to perform their obligations based on non-receipt of notifications.

IV. Website Terms of Use
  1. All content on this website, including trademarks, images, designs, documents, interfaces, and information, is the property of the Company or its licensors.
  2. No reproduction, modification, reuse, copying, or any commercial use is permitted without prior written consent.
  3. Customers are prohibited from engaging in inappropriate behavior on the website, including submitting false information, interfering with the system, or inserting malicious programs.
  4. The Company reserves the right to suspend or terminate the website service at any time without prior notice or liability.
V. Privacy Policy
  1. Our company collects customer personal information (such as name, contact information, payment history, business information, etc.) for service confirmation, statutory reporting, customer support, and promotional activities.
  2. Customer information is used only for internal purposes and will not be sold or transferred to third parties unless:
    – required by law or government authorities;
    – with the customer’s explicit consent;
    – to enforce or protect legal rights.
  3. All information will be processed in accordance with the Hong Kong Personal Data (Privacy) Ordinance and stored in protected systems.
VI. Risk Disclosure & Limitation of Liability
  1. The services provided by this company are completed to the best of our ability based on our current expertise and conditions. We do not guarantee any commercial results, tax benefits, or third-party approvals.
  2. The company assumes no legal responsibility for any direct, indirect, incidental, or consequential losses arising from the use of the services, website, or its content.
  3. If losses are caused by the company’s negligence, the maximum amount of liability will not exceed the total fees charged for the service.
VII. Governing Law & Dispute Resolution

These Terms and Conditions and all transactions hereunder shall be governed by the laws of the Hong Kong Special Administrative Region. In the event of any dispute, the parties shall first engage in friendly negotiation. If no agreement is reached through negotiation, the matter shall be submitted to the competent courts of Hong Kong for resolution.