2025 Tax Filing: Didn't Receive Your Tax Return? Here's How to Request

The Inland Revenue Department (IRD) issued tax returns on April 1, 2025. However, some companies have yet to receive their profits tax return on time. According to IRD data, about 15% of companies miss their filing deadline each year due to not receiving the tax form. This can disrupt business operations and result in penalties. This article explains the reasons behind this issue and provides a professional guide for reissuance applications.

1. Why Didn’t the Company Receive the Tax Return?

If a company doesn't receive its tax return on time, it may fail to submit it by the statutory deadline, leading to fines. Accounting and audit work often rely on the return's timeline. Here are common reasons:

Outdated Address or Incorrect Records

If a company fails to update its mailing address via “eTAX” or in writing, the return may be sent to an old address. Also, changes in company name not reported to the IRD or mismatched business registration records can result in returned or delayed mail.

Postal Delays or Government System Issues

During tax season, postal delays due to high volume may occur. System maintenance at the IRD may also interrupt the mailing process, though affected returns are typically reissued promptly after maintenance.

Preparing Tax Documents

2. Official Inquiry and Reissue Process

Check Mailing Status Online

Log into your eTAX account and check the “Company Profile” section to see whether the return has been issued or delivered.

Steps to Request Reissuance

The reissuance application is simple:

1. Log in to eTAX, go to “Application Services” and select “Reissue of Tax Return Form”.

2. Enter your company file number, tax year, and updated mailing address. Confirm your contact email and phone number.

3. Submit the form. You’ll receive the reissued return via mail or email within 5–7 business days.

Organizing Tax Documents

3. Frequently Asked Questions

Q1: When Will the 2025 Profits Tax Return Be Issued?

The IRD began issuing BIR51/BIR52 forms on April 1, 2025. Companies must file within one month of the issuance date.

For more on deadline extensions, refer to: 2025 Corporate Tax Filing: Hong Kong Deadlines & Extension Guide

Q2: How to Update Company Address?

Update your address through “eTAX” under “Personal” or “Company Profile”, or submit IR1249 form to the IRD at 5 Concorde Road, Kai Tak, Kowloon.

Q3: What Are the Penalties for Late Filing?

Penalties include:

Legal Risk: Late submission may incur a fine of HK$10,000 or prosecution.

For more on late filing penalties, see: What Happens if You Miss the Tax Deadline? How Can You Rectify It?

FAQ

4. Conclusion

To ensure smooth tax reporting, companies are encouraged to confirm the mailing status of their tax return at the start of tax season. If the return has been sent but not received, take immediate steps to request reissuance to avoid unnecessary fines or hassle.

Fulfilling tax obligations is not only a legal requirement but also a core aspect of good corporate governance. It’s better to be proactive—prepare early and file on time to avoid financial or legal risk.

OneStart Business Centre offers one-stop “Accounting · Auditing · Tax Filing” services, including auditing and tax filing for dormant companies. Our experienced team is highly trusted, ensuring a smooth and efficient process. We can also be your tax representative. To learn more, call 3575 6888 or contact us via WhatsApp for a consultation.

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